June 17, 2003

Whine, whine

Now this one is new: "Our password server failed; that's why you can't sign on to the ISP. Try in an hour or two."

Oh, good. Can you folks (those folks would be Southern freakin' Bell/Yahoo; you'll all concede those aren't small fry, right? Right.) spell "redundancy?"

So I try the alternate ISP and learn (after 40 minutes on hold) that they've changed the password scheme, and my old one won't work because it now needs a couple of prefixed letters and a special character. Never mind that the old one works fine on the website of the alternate ISP. Has the alternate ISP (that would be a large telephone company whose name begins with V) ever thought of communicating this to its customers? Apparently not.

Grrrh.

Posted by Linkmeister at June 17, 2003 09:39 PM
Comments

Wow, Linkmeister..
I guess its "your time" with the computer problems, aye?
That is the way it is with me. One thing goes kerplunk, and the rest just fall in line...
(please note new URL..yay..)

Posted by: toxiclabrat at June 18, 2003 02:37 PM

I haven't even started on the phone problems, Ms. Toxic! ;) Or the impending host changeover, or my bad knee (wait, that's not technology...never mind), or...

Posted by: Linkmeister at June 18, 2003 02:44 PM

Glad to hear the knee's not technology - I wondered if you were the Bionic Man! ;)

Posted by: Shelagh at June 19, 2003 03:05 AM