I dearly love AT&T/SBC/Yahoo. I called them today to update my credit card info. I did this after trying to update the info on the web and finding that A) the name field truncates to six characters on the screen (my last name has ten letters) and B) learning that it didn't approve of the first line address I've been using for six or seven years.
So I get through to a human being and give her all the information, I'm told that everything is paid up and current, and I go on my way. Nice, huh?
Well, no. Three hours later I stop receiving e-mail at the address I pay them for. I wonder for a few minutes, then I go to the Yahoo mail site to sign in using that address and password. What do I see? "This account has been suspended."
I call back, and of course the billing office hours close at 10:00pm EDT. So now I'm not getting any mail to my oldest e-mail address, the one all my non-business/blogging mail comes to and the one all my family and friends have. And I can't do anything about it till tomorrow.
Clever people, aren't they?
Posted by Linkmeister at August 1, 2006 12:01 AM | TrackBackWant a gmail account?
Posted by: Scott at July 31, 2006 11:27 PMThat kind of stuff makes me crazy. I hope you've got it all sorted out by now.
Cas
Posted by: cassie-b at August 1, 2006 03:31 AMThanks, Scott, but I have two (and a bunch of invitations of my own to give out).
Cassie, I called again this morning and got it reactivated. There was no explanation offered for why it had been discontinued in the first place.
Posted by: Linkmeister at August 1, 2006 08:58 AM